Design Director

Remote
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Background:  

Did you know that the biggest contributor to the Australian economy is small to medium businesses?  Australia’s 2 million SMEs employ over half the country’s workforce, account for a third of the GDP, and are the lifeblood of communities around the country.

We all know an Aussie business owner. It could be your partner, your mother, brother, or the person you buy your morning coffee from. People start a business to be their own boss, pursue their passion and to showcase their skills. But the reality is very different…It’s long days, sleepless nights, non-existent weekends and endless financial admin.

For every sale, there is an invoice to fill, a staff member to pay and an expense to be reconciled.  In fact, small businesses spend over 6 hours a week on financial admin. This equates to a staggering 42 days of wasted productivity every year.

About Thriday:

Thriday is a revolutionary new product that combines everything a business needs into one seamless and automated solution.   We have created a product that is the fastest way for small businesses to manage their banking, accounting and tax obligations.

Thriday acts like a CFO in your pocket, taking care of everything a business needs.  Using the data and insights from a Thriday business transaction account and debit card, Thriday offers intelligent value-adds like expense tracking, invoicing, tax forecasting, payroll and more. These tools help win back time for busy business owners, but more importantly, it allows them to plan for the future with real confidence.

These valuable features are made possible by our blank-sheet technical stack, which leverages AI & ML fed by a real-time stream of data from the core business transaction account. No legacy systems, no antiquated technology - just a fresh new approach.

The role:

We need a super creative, analytically driven and tech-savvy Design Director to join our leadership team. Reporting into the CEO you will be responsible for managing and coordinating all aspects of design from research, through to ideation, and then creative execution (wireframes, visual designs, prototypes, and on-going optimisation).

Design and customer experience sit at the heart of Thriday. Our mission is inherently customer focused and we want to deliver a simple, insightful and constructive experience.  We’re looking for someone with vision and ideas who will tackle any problem as well as the ability to roll your sleeves up and get involved. Whilst your core focus will be design, you must have a curious streak and maintain a thirst for getting involved in all aspects of our business - we’re all in this together. From time-to-time you’ll need to support creating collateral and presentations outside of pure product design work. We also expect all team members to get heavily involved in user research, including conducting user testing and interviews.

This role is perfect for someone who is relishing the opportunity to craft their own direction, free from managerial interference or corporate red tape. As the Design Director  you must have a strong sense of accountability and be a strategic thinker. You must sit up at night and think about our customers, their needs and how best to construct an experience that fulfils them.

Design Director responsibilities include:

  • Accountable for the overall design strategy, process and execution
  • Responsible for the design of a visually engaging, innovative and functional product
  • Build out a team of visual and UX designers ensuring they are working efficiently and consistently  
  • Manage the design process in an agile environment, including estimation, prioritisation and planning
  • Implement a design system, manage it and ensure there is adherence to the standard outlined
  • Perform user research, benchmarking, competitor analysis and conduct usability studies
  • Review available data, feedback and market research to proactively address key customer needs  
  • Gather and communicate inspiration boards to assist product team in brainstorming solutions
  • Maintain accuracy and attention to detail when finalising and reviewing designs
  • Develop high-level mockups and prototypes to effectively communicate designs to stakeholders
  • Work on multiple projects simultaneously and be able to prioritise time accordingly
  • Provide concise, data driven and robust recommendations on which designs to proceed with  
  • Maintain extensive knowledge of the latest design trends, third-party services and design tools  
  • Contribute and provide estimates to assist with overall work prioritisation and task assignment
  • Be an advisor to product, engineering and growth to meet customer requirements  
  • Create an environment that drives innovation and challenges the team to experiment
  • Be flexible and willing to test out multiple options and let customers decide  
  • Comfortable working in an agile and fast paced environment.

Experience required:

  • 5+ years of experience in web and app  design  
  • Bachelor’s or Master’s in Human-Computer Interaction, Design & Technology, Graphic Design, Industrial Design & Psychology or Computer Science
  • Strong knowledge of user research methods, information architecture and interaction design
  • Strong understanding of usability design, human centered design and accessible design
  • Exceptional portfolio demonstrating command over building delightful web and mobile experiences
  • Expert level skills in Figma (our preferred tool), Photoshop, InVision, Illustrator, Indesign and/or Sketch
  • Experience with analytics platforms such as, Amplitude, Google Analytics, FullStory and others
  • Strong understanding of modern web, iOS and Android platform patterns and interaction standards
  • Flexible and being open to feedback and willing to make changes to your designs.

Our values:

Driven by purpose

Helping businesses succeed is why we show up every day. We invest time into understanding what matters most in accomplishing our purpose, and use data to make sound decisions and determine the best course of action.

Committed to action

By setting clear goals we act with focus, determination, resilience and ownership to deliver our commitments. We keep moving forward in pursuit of the best outcomes and willingly take on worthwhile challenges.

Embrace ingenuity

We have the desire and autonomy to seek new ideas, try new things and take calculated risks that contribute to our customer’s success. We have ambition in our heart and always consider the possibilities, because what is good today won't be good enough for tomorrow.

Continuous growth

Our enthusiasm to constantly learn, build knowledge and improve what we do means we can achieve anything. We grow together by tracking our performance, sharing constructive feedback, collectively adopting a growth mindset and see our mistakes as an opportunity to learn and grow. If we thrive so will our customers.

In trust we thrive

We empower each other and our partners to perform with confidence and creativity, believing those who are closest to the decision will make the best decisions.  We are always honest and transparent and expect the same in return and genuinely recognise the efforts and achievements of others. Trust bonds us together.

Time to get on our radar 📡

Thank you for applying! We'll be in touch soon.
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