Background:  

Did you know that the biggest contributor to the Australian economy is small to medium businesses?  Australia’s 2 million SMEs employ over half the country’s workforce, account for a third of the GDP, and are the lifeblood of communities around the country.

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We all know an Aussie business owner. It could be your partner, your mother, brother, or the person you buy your morning coffee from. People start a business to be their own boss, pursue their passion and to showcase their skills. But the reality is very different…It’s long days, sleepless nights, non-existent weekends and endless financial admin.

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For every sale, there is an invoice to fill, a staff member to pay and an expense to be reconciled.  In fact, small businesses spend over 6 hours a week on financial admin. This equates to a staggering 42 days of wasted productivity every year.

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‍About Thriday:

‍Thriday is a revolutionary new product that combines everything a business needs into one seamless and automated solution.   We have created a product that is the fastest way for small businesses to manage their banking, accounting and tax obligations.

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Thriday acts like a CFO in your pocket, taking care of everything a business needs.  Using the data and insights from a Thriday business transaction account and debit card, Thriday offers intelligent value-adds like expense tracking, invoicing, tax forecasting, payroll and more. These tools help win back time for busy business owners, but more importantly, it allows them to plan for the future with real confidence.

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These valuable features are made possible by our blank-sheet technical stack, which leverages AI & ML fed by a real-time stream of data from the core business transaction account. No legacy systems, no antiquated technology - just a fresh new approach.

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‍The role:

We need a super talented, metrics driven and customer focused Senior Product Manager to lead the delivery of our product vision. You will be responsible for managing and coordinating all aspects of product development from research, through to ideation, and then execution. We’re looking for someone with a huge vision and ambition to match. Someone who can tackle any problem with gusto and clear method. Whilst your core focus will be product, you must have a curious streak and maintain a thirst for getting involved in all aspects of our business - we’re all in this together and as a leader of the company you will need to get your hands dirty and lead by example.

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The CPO’s responsibilities include:

• Define, set and own the product roadmap for Thriday
• Be responsible for a squad containing engineers, testers, designers and data scientists
• Oversee the creation of our quarterly, yearly and long-term product plans aligned to our company goals
• Review available data, feedback and market research to proactively prioritise the roadmap
• Gather and communicate inspiration to assist the product and design team in brainstorming solutions
• Maintain accuracy and attention to detail when finalising and reviewing product acceptance criteria
• Work on multiple projects and feature simultaneously and be able to prioritise time accordingly
• Coordinate across teams including technology, data science and marketing to align our roadmap
• Closely monitor the product including evaluating and actioning insights and customer feedback
• Own our industry and non-industry competitor review process as an input into our product view
• Run ideation workshops, focus groups and drive an innovation culture that delivers fresh ideas
• Manage our agile product development and design process ensuring adherence across the team
• Peer review stories, acceptance criteria, designs, A/B tests and post launch performance checks  
• Work closely with design and UX to track progress of designs in advance of the sprint
• Present updates to key stakeholders, including the leadership team and the company board
• Monitor the product, banking and payments landscape to stay in touch with the latest trends
• Develop a wide-ranging set of networks with both internal stakeholders and external partners
• Manage our relationships with the product partners ensuring appropriate return on investment
• People manage and coach team on product development lifecycle and management skills
• Create an environment that drives innovation and challenges the team to experiment
• Assist employees in planning their career progression and growth in career within the company
• Identify and suggest solutions to improve team performance
• Act as an evangelist of the product at events or in the media.

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Experience required:

• 4+ years of experience managing a product team
• Experience with being responsible for achieving key product goals e.g. revenue, conversion rates
• Minimum of 6 years work experience as a product, business analyst or designer
• Experience of working in an agile scrum environment
• Banking, fintech, payments, eCommerce or technology start up experience is preferred
• Proactive and willing to call out issues and suggest changes to management and process
• Strong with analytics tools such as Amplitude and A/B testing tools including Optimizely
• Strong understanding of web, iOS and Android platform patterns and interaction standards
• The ability to seamlessly work across multiple projects at the same time
• Strong ability to balance product, design, development, customer and business priorities
• Excellent documentation and presentation skills to convince stakeholders.  

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Our values:‍

Driven by purpose

Helping businesses succeed is why we show up every day. We invest time into understanding what matters most in accomplishing our purpose, and use data to make sound decisions and determine the best course of action.

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Committed to action

By setting clear goals we act with focus, determination, resilience and ownership to deliver our commitments. We keep moving forward in pursuit of the best outcomes and willingly take on worthwhile challenges.

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Embrace ingenuity

We have the desire and autonomy to seek new ideas, try new things and take calculated risks that contribute to our customer’s success. We have ambition in our heart and always consider the possibilities, because what is good today won't be good enough for tomorrow.

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Continuous growth

Our enthusiasm to constantly learn, build knowledge and improve what we do means we can achieve anything. We grow together by tracking our performance, sharing constructive feedback, collectively adopting a growth mindset and see our mistakes as an opportunity to learn and grow. If we thrive so will our customers.

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In trust we thrive

We empower each other and our partners to perform with confidence and creativity, believing those who are closest to the decision will make the best decisions.  We are always honest and transparent and expect the same in return and genuinely recognise the efforts and achievements of others. Trust bonds us together.