I currently use Xero and I remember the set-up being very confusing. Now, I'm not great at this kind of thing anyway, however, I not stupid neither, so I eventually work things out (with help). With Thriday, it took me about 10 minutes and I was done. I had set aside an hour!!! The language was just 'normal' Jargon just not needed. I instantly was able to see the dashboard, soooo easy to navigate around. I honestly can't believe it. Why on earth have no other accounting software coped on to this need. Prior to set up, expecting it to be complex, I set up an appointment for someone to 'hold my hand'. I will still attend this appointment as I do want to ensure I don't make a mistake. Upon booking the appointment, I received an almost immediate response confirming the time/day. It was the last sentence that actually made me well-up. It said 'Carol-Anne we've got your back'. Thinking of all the confusion with xero over the years and changing accountants, never knowing for sure that the information is truely correct. I feel I can finally rely not only on the software, I can rely on the support. It's so impressive.
I currently use Xero and I remember the set-up being very confusing. Now, I'm not great at this kind of thing anyway, however, I not stupid neither, so I eventually work things out (with help). With Thriday, it took me about 10 minutes and I was done. I had set aside an hour!!! The language was just 'normal' Jargon just not needed. I instantly was able to see the dashboard, soooo easy to navigate around. I honestly can't believe it. Why on earth have no other accounting software coped on to this need. Prior to set up, expecting it to be complex, I set up an appointment for someone to 'hold my hand'. I will still attend this appointment as I do want to ensure I don't make a mistake. Upon booking the appointment, I received an almost immediate response confirming the time/day. It was the last sentence that actually made me well-up. It said 'Carol-Anne we've got your back'. Thinking of all the confusion with xero over the years and changing accountants, never knowing for sure that the information is truely correct. I feel I can finally rely not only on the software, I can rely on the support. It's so impressive.