Frequently Asked Questions

How do I edit a Payment recipients' details?

How can I refund a payment?

How do I change my default daily payment limit?

How do I delete a payee?

What is a telegraphic transfer?

Why does my 'Payments' screen say "You are unable to make payments at this time"?

How do I view my past payments?

How do I know if my payment has been successful?

Why are payments sometimes delayed?

What payments can I make with Thriday?

How do I transfer money from one Thriday account to another?

I sent funds to the wrong account.

How do I pay someone on Thriday?

What if I accidentally pay the wrong person?

How can I transfer funds between my Thriday transaction accounts?

How long will my Visa Debit Card take to arrive?

Does Thriday support PayID, Osko and the New Payments Platform?

Who can I pay with my Thriday transaction account?

How do I transfer funds to my Thriday account?

How do I add a new payment recipient?

I sent a payment to the wrong person

How do I add a payee?

How do I make a payment through Thriday?

I made a payment to the wrong account.

Can I schedule a payment on Thriday?

When can I make a payment on Thriday?

I want to verify that a cheque I deposited was delivered correctly.

How do I change my transaction limit?

Can I increase my daily cash withdrawal limit?

I want to increase my daily cash withdrawal limit

What are my transaction limits?

What's my daily payment limit?

What if I don’t want to pay on a certain date?

What’s a direct entry payment?

What if there isn’t enough money in my transaction account?

Does Thriday support PayTo?

What if I already have direct debits set up in another account?

How do I add funds to my Thriday transaction account?

Why waste time on financial admin when Thriday can do it for you?

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