How to become a Waiter


With the Australian restaurant scene being one of the best in the world, working as a waiter or waitress can open many exciting career opportunities in the culinary scene. From mastering customer service skills, working with teams, and learning the restaurant industry, it is important to understand what it takes to become a successful waiter. This blog post will give you an overview of how to get started on your career path to becoming a waiter in Australia.

Step 1: Educate yourself on the industry

Generally speaking, there are no formal education requirements; however, having a good understanding of customer service skills and food can be beneficial. Additionally, some states may require food safety certifications depending on where you plan on working as a waiter or waitress. It is important to check with local regulations before starting your job search.

Step 2: Find contracting work

When looking for work as a waiter or waitress in Australia, the best place to start is by researching restaurants near you that hire waitstaff. You can also use online job search websites such as Seek or Indeed to find positions that match your experience level and desired location. Once you have identified potential employers, make sure you tailor your resume and cover letter specifically for each position while highlighting any relevant experience you have had as well as any certifications or qualifications that relate to the role.

Step 3: Take advantage of on-the-job training

Most restaurants provide their new staff with training programs that include shadowing more experienced wait staff so that they can learn the basics of the job including order taking procedures, menu knowledge, table set up and cleaning protocols As you learn the fundamentals of being a waiter it is important to remember that customer service should always be your top priority when interacting with guests – being attentive, courteous and friendly at all times is non-negotiable.

Step 4: Go the extra step and get certified

While certification is not required to work as a waiter in Australia, it may give you an advantage when applying for contracting jobs and may also lead to higher wages. The Australian Waiter's Association offers certification at three levels: Bronze, Silver, and Gold. To become certified, you must pass an exam that covers topics such as customer service, food safety, and wine knowledge.

Becoming a waiter in Australia can be an exciting way to jumpstart your career in the hospitality industry. Having an understanding of what is involved before applying for positions – from training, finding jobs, and on-the-job training - will help ensure your success when beginning this journey. With hard work and dedication you can become an expert waiting professional who provides customers with outstanding service.

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