New Team Member: Alice

February 20, 2024
minutes to read
Jaala Alex
Table of Contents

We're thrilled to announce that Alice has joined the team as Customer Care Analyst in Jaala's small but mighty Community & Customer team!

Tell us a little about your most recent work experiences...
I’ve come from working at the Victorian Chamber of Commerce & Industry, where I assisted leading the Customer Service Team. I absolutely LOVE helping people (both customers and colleagues) so working in Customer Service is where I thrive!

I am also a Netball umpire, and umpire 2-4 nights a week with CitySide Sports who run social netball games for open ages. I’ve been with the company for about 4 years and absolutely love the community that CitySide Sports has built!

Don’t be shy, tell us your super powers!
Well this one is hard…I have quite a few hidden super powers! The ones worth mentioning would be:

  • Helping people! Whether it’s helping client to resolve a problem or a friend in crisis… I will be there start to end and we will have a blast on our journey through the problem together!
  • No problem is too big or too small and I have an uncanny ability to help people to end the day/call/problem with a smile :).
  • Extremely high attention to detail! I call this one a blessing and a curse. I am that annoying person that will find errors on menus, or in news articles. It’s a great super power but sometimes finding things that are out of place or incorrect can be annoying…to others haha!

Share a little bit about your personal interests...
Number 1: My dog Maisie. She is the highlight of my life and I am absolutely obsessed with her. She’s a 4 year old, light brown Border Collie who is the dorkiest and quirkiest ball of fluff. Don’t worry, you’ll get to meet her (and hear her!) in virtual meetings.

Number Two: Melbourne Demons! I am a passionate Dee supporter (not a bandwagon supporter ;)) who has been there through the rough times and you’ll find me somewhere in their cheersquad at most of there games :).

Last but not least, Number 3: Cooking! Be it a dinner for one or a group dinner, I absolutely love cooking and could do it all day, every day.

Which small business do you personally love the most...
Calla Collective. It’s a friends small business that sells gifts, homewares and all that cute stuff you can’t help but love. They have a little shop out in Warrandyte and have just opened a second shop down in Dromana:

Favourite movie, song and food!
Pitch Perfect (all 3)
Matt Nathanson - Come on get higher OR Princess,
My dads Chicken Noodle Soup

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