The Best Accounting Software for NDIS Carers

February 20, 2024
minutes to read
Jaala Alex
Table of Contents

Are you a carer struggling with managing your clients' finances? Keeping track of finances and invoices can be challenging, but fortunately, there are accounting software solutions available to simplify the process. In this article, we will explore the best accounting software options specifically designed for carers.

Understanding the Unique Accounting Needs of Carers

NDIS carers are an essential part of the healthcare industry, providing care and support to those who need it the most. They work tirelessly to ensure that their clients receive the best possible care, and as such, they have specific accounting needs that are different from other professions.

NDIS carers are responsible for managing finances for their clients, which includes invoicing and billing for services provided. They have to keep track of the services they provide, the time spent on each task, and the expenses incurred during the care of their clients. Therefore, to find the best accounting software, it is important to understand these needs.

Managing Client Invoices and Payments

One of the critical features of accounting software for carers is the ability to manage client invoices and payments. Invoicing clients and keeping track of payments can be a time-consuming process, but with the right software, this can be streamlined. Automated invoicing, reminders, and online payment options are essential features to simplify this task.

Moreover, carers often work with multiple clients, and keeping track of each client's invoices and payments can be a daunting task. The software should provide a dashboard that allows carers to view all their clients' invoices and payments in one place, making it easier to manage their finances.

Tracking Expenses and Mileage

Carers have to take their clients to appointments, run errands, and take care of other tasks that involve travel. Thus, mileage tracking is critical to get reimbursed for travel expenses accurately. The software should have an inbuilt mileage tracker that can track the distance travelled for each task and calculate the reimbursement amount automatically.

Besides, expenses like office supplies, phone bills, and other miscellaneous expenses need to be tracked as well. The software should have an inbuilt expense tracker that can track both milage and other miscellaneous expenses. This will help carers to keep track of all their expenses and claim the reimbursement amount from the relevant authorities.

Time and Task Management

Tracking time spent on tasks is essential for accuracy in billing clients. Additionally, software that allows inbuilt task management would be beneficial for carers to manage client requirements. The software should provide easy scheduling, tracking the time spent on tasks, and setting reminders for upcoming appointments and tasks.

Furthermore, carers have to manage multiple tasks simultaneously, and keeping track of all the tasks can be challenging. The software should provide a to-do list that allows carers to prioritise their tasks and manage their time efficiently.

In conclusion, carers have unique accounting needs that require specialised software. The software should be easy to use, provide all the necessary features, and help carers manage their finances efficiently. By using the right software, carers can focus on providing the best possible care to their clients without worrying about managing their finances.

Top Accounting Software Solutions for Carers

Being a carer can be a challenging job, and managing finances can often be a daunting task. Accounting software can make the process more manageable and help you keep track of your finances. Here are some of the top accounting software options available for carers:

1. Thriday

Thriday is a popular accounting software among small business owners, including NDIS carers. The software offers easy invoicing, payment tracking, and expense tracking features. Additionally, Thriday provides excellent reporting features to help you keep track of your finances. The platform is renowned for its advanced automation capabilities which streamline banking, accounting and tax for NDIS carers.

Thriday's all-in-one platform

2. Xero

Xero is another accounting software option for carers. The software offers multiple features, including invoicing, expense tracking, and time tracking. Xero provides excellent customisability options to add invoices and customise templates. The platform also offers a mobile app, allowing you to manage your finances on the go. Xero integrates with multiple tools like PayPal, Square, and Zapier.


MYOB is another software option for carers. The software offers invoicing, expense tracking, and project management features. The software is ideal for carers who require customised workflows, as the platform provides flexibility to use custom modules to manage their clients. MYOB also offers excellent customer support, which can help you resolve any issues you may encounter. The platform integrates with over 40 different payment gateways, making it ideal for global access.

Choosing the right accounting software is essential for NDIS carers to manage their finances effectively. Each of the options listed above offers unique features and benefits, so be sure to choose the one that best suits your needs. With the right accounting software, managing your finances can be a stress-free task, allowing you to focus on providing the best care for your clients.

Comparing Features and Pricing

Choosing the right accounting software as a carer can be a daunting task, but it's essential to get it right. The software you choose should be easy to use, integrate well with other tools, be flexible and scalable, and offer excellent customer support and resources. Here are some additional details to consider when comparing features and pricing.

Ease of Use and Customisation

As a carer, you're busy taking care of your clients, and you don't want to spend hours trying to figure out how to use complicated software. That's why it's essential to choose software that's intuitive and easy to use. The software should have straightforward navigation features, and the user interface should be easy to understand. Customisation is also essential, and the software should give you the flexibility to customise modules to suit your specific needs.

For instance, if you work with clients in different locations, you might need to customise your software to accommodate different tax rates and currencies. Customisation options should be easy to access and use, even for non-technical users.

Integration with Other Tools

Most carers use other tools and applications to run their business, such as scheduling software, electronic health records, and communication tools. It's essential to choose accounting software that integrates well with these tools to streamline workflows and save time.

For example, if you use a scheduling tool to book appointments with your clients, your accounting software should automatically generate invoices based on the appointments booked. The software should also integrate well with your payment gateways to simplify the payment process for both you and your clients.

Scalability and Flexibility

Your business needs will change as you take on more clients, and your accounting software should be able to accommodate those changes. The software should be flexible and scalable, allowing you to add new features and functionality as your business grows.

For instance, if you start offering new services, your software should allow you to create new modules to track those services' income and expenses. The software should also be able to handle an increase in data volume without slowing down or crashing.

Customer Support and Resources

Even with the most user-friendly software, you'll still encounter glitches, bugs, and other issues that require support. That's why it's essential to choose software that offers excellent customer support and resources.

The software should have a dedicated support team that's easy to reach via phone, email, or chat. The support team should be knowledgeable and able to resolve issues quickly. The software should also offer resources like online tutorials and community support to facilitate learning and best practices.

With these factors in mind, you can make an informed decision when choosing accounting software as a carer. Remember to consider your specific business needs and budget when comparing features and pricing.

Key Takeaways

Choosing the best accounting software solution for carers can be challenging. However, understanding the unique accounting requirements of carers should make the process more comfortable. The five accounting software options we have discussed offer features that cater to carer-specific needs. Choose the software that best suits your business requirements while considering ease of use, customisation, integration, scalability and flexibility, and customer support.

DISCLAIMER: Team Thrive Pty Ltd ABN 15 637 676 496 (Thriday) is an authorised representative (No.1297601) of Regional Australia Bank ABN 21 087 650 360  AFSL 241167 (Regional Australia Bank).  Regional Australia Bank is the issuer of the transaction account and debit card available through Thriday. Any information provided by Thriday is general in nature and does not take into account your personal situation. You should consider whether Thriday is appropriate for you.

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